Journal

The silliness continues

So I recieved this from Mediacom:

Your Feb 12, 2008 Mediacom statement is now available for online viewing and payment. View your bill statement at www.mediacomcable.com.

Automatic Bill Pay is Available! You can now authorize Mediacom to automatically debit funds from your checking account or charge your credit card to pay your cable bill in full each month. If you believe this email was sent to you in error, please contact customerservice@mediacomcc.com.

Regards,

Mediacom
Customer Service

Mediacom Communications Corporation 100 Crystal Run Rd Middletown NY 10941

I went to their site, tried to login and got this message:

Your account is inactive at this time. To activate your account, please enter in your account number and select the continue button.

So uh...I submitted a customer service form...

This is getting very funny...

Seriously?

In a move to piss me off further, Mediacom has sent me a bill for the next months service.... This is almost exactly 1 day shy of 2 weeks or when I dropped off my equipment at the Mediacom office (I still have my receipt for dropping it off).

According to what I have already paid for, I still have a week left of service. So that means they owe me a refund for nearly 3 weeks (just 1 or two days shy (depending on if you count the Monday as a day I have to pay for or not).

I called and had the direct pay removed my account and the person told me not to worry about it...but until I get a refund for services not used, this is not finished.

I did receive a call to try to get my business back (which means that at least somebody in that company knows I ended my service), but when I asked the the caller what they had in the way of HD offerings, she didn't have any information on that. Not only on what their plans are, but what they currently had. You'd think that in this day and age, it'd be something you'd have information on and be prepared to answer questions for.

We'll see what happens. I guess will tell if I ever go back to Mediacom...for anything...ever.

No, there is to much. Let me sum up

Well, Last weekend we went down to the Wells Fargo World Food Festival (associated with the World Food Prize)...not just one night, but two. It much much bigger then the year before and because of the warm weather, quite a few people made it down to it as well. We hit Africa, Ecuador, Russia, China and India. Everything was very good, and it was fun to go down and have such a variety of foods. The only problem, I think, was that I think the vendors weren't expecting so many people, so there were a few food shortages.

Good event, if it grows like it has been, it'll soon be quite huge.

I took this past Friday and coming Monday and Tuesday off and decided to use the time to do some work around the house that I've been slacking off with....however the weather has decided to not cooperate, so I haven't gotten most of the things outside that I planned on doing. I did start repatching the crack between the driveway and the house, but after dropping quite a chunk of change on concrete crack filler, I decided to go a cheaper, but because of the weather, I have not been able to finish. Hopefully I'll be able to get it in there soon enough. Friday night, I headed over to the Boelman's to get a few ladders, and then proceeded to spend a few hours shooting the breeze with Brandon. It reminded me as to how much I miss "outside work" Brandon.

Yesterday, we went up to the Hoffman's to celebrate their daughter's, Savannah, first birthday. It was a fun time, though, chilly, but good. We had fun going shopping for a baby girl (almost bought her Iowa State clothes too), and ended up spending a bit more then we planned on, but that's cool. I'm sure they'll get used, and passed on. We came home and caught up on our DVR recordings (almost).

This morning I got up quite early, and goofed off until Shannon got up. After she ate lunch, we started peeling the paint of the ceiling. We got most of the problematic places, and we'll sand down some areas, to make the transfer over. Then the fun began. I noticed that an area in the living room, was a bit damp, and in a bit of checking, found a china bowl, placed beneath the tub drain to catch leaks...

Yeah, I can't believe this crap either. I plan on calling our regular plumber to get an estimate...or at the very least finding out how much water actually collects in that (now empty) bowl...

Then while going downstairs to get something, I noticed that the floor drain in the basement was a bit backed up, so I quickly stopped the washing machine and then closed the door, just to wait for it to go down a bit. Wanting to use some drain cleaner, I decided to use a bucket to get the water up off the floor, and after making several trips up the stairs to dump excess water in the sink, and then figuring out that the water was staying exactly where it was at...and even form the drain upstairs was coming back form the upstairs. So we ended up dumping the water out into the yard, to get it down to the level where we could use the drain cleaner.

Not that there was any point to using the drain cleaner, since it ended up not working...even after using an entire bottle.

So after waiting quite a while, I called Roto-Rooter's local number...and...well...got nothing. It rang and rang and then hung up on me. I called the national number, ended up in the same place, but this time I left a message...after waiting a bit, I decided to call somewhere else, and in looking found Mr. Rooter and called them. Turned out they have a newly minted franchise over in Waukee. And because they picked up the phone and answered my call, the proceeded to get my business.

He came in the time frame that he stated, he wore little protective coverings on his shoes. He had a uniform, and a well placed badge with his picture and name on it, all stating a level of professionalism that I tend to like. He even had wheel coverings for his electric snake thing. He came with a list of flat prices for things. So if he's there for 5 minutes or 5 hours, doing X costs this much...so no overtime, which is nice. He was also very personable too.

So on further inspection, he decided what to do and went to work. After unsealing the main drain, he quick called me over to show how much build up was inside the pipe, which probably explains why it was clogged.... He went to work, and in about an hour or so, water was flowing freely from our basement sink into the floor drain and out into the sewer system. We paid for it and they left (I thought the price was quite reasonable for a Sunday night). I made sure he knew that his good customer service left a good impression on me.

Over the course of the day, we talked about our options with the house. It got especially bad today, with all the things breaking, we even discussed the possibility of moving into a much smaller/cheaper place, or even an apartment, until we can get rid of some of our larger debts (wedding, school, my car, and whatever would be left from selling the house). Anyways, I think, we, once again, decided to tough it out for another few years (3 probably) before we try to find a place that we both can live with.

This country makes me tired.

It is easy to throw around words like freedom. People often forget what this actually means. Freedom is often portrayed like it is maintain what the current way of life. Shopping, mowing the lawn, driving your car, filling up with gas, just keep on keeping on like there is no problems. Lock away the problems, anything wanting to take away money from the big corporate donors is deemed to be illegal.

This is not freedom.

I'm tired of my rights being limited, just because you don't like what happens. If you do not like what you are hearing, it doesn't make it wrong, not should it be illegal. People have a right to say things, if it challenges your beliefs, Good! If your beliefs can't take a little hit, then maybe they need to be reevaluated. Just because a book has supposed questionable material, doesn't mean it shouldn't be read. Recently around here, another book was challenged because some person didn't like depiction in the book. Books are about what the author wants to portray or experienced. There are all parts of life out there, what can it hurt to know that there are people that have had awful lives, or are questing the very foundations of our lives. People have all kinds of experiences in this world, and not all of them are suburban living. Learn about them, understand what is going on and open your mind a little bit to the world around you. I say that you can always find nuggets of truth, occasionally, from people that you don't agree with (a friend recently pointed to a Newt Gingrich article that I found interesting).

I'm tired of "pundits". I use quotes because I cannot consider these people experts or opinion leaders. The point they use is that they say the same thing over and over and over. Therefore, since everyone is saying it, it must be true. Keep the point short, keep the words similar, and then it'll get across to the masses. It's never that simple. Basically what is happening is that we are being led like cattle using red herrings (gay marriage, illegal immigrants, freedom, etc). If you elect the other guy, they'll force your child to get married to a gay illegal immigrant. You don't want your freedom to have grandchildren be limited do you? Come on! It's just silly. And what I can't believe more, is the people that buy into the nonsense.

I'm tired of single issue voters. You cannot only be concerned about one issue. It's just obnoxious. There is more to life then guns, abortion and kids. If you vote on one issue, that means you ignore all others. So your candidate may be against abortion, but they're also for you spending your life in a work camp...I mean happy camp. If you don't look at the whole of the candidate, then you shouldn't vote. Every time I see one of those "I'm voting for kids", it makes me chuckle, cause it makes me think that that maybe who they are voting for has the brain of a child...

I shouldn't have to trust the the government is doing right. If I'm interested, I should be able to get reports on the topics that I am interested in, easily from a non-partisan organization. I understand that somethings need to be secret (troop movements and what not), but why can't I have reports on the inner workings of the government? Why do I have to ask for it?

It just makes me tired.

Gaaaaah!

At what point is it ok to smack someone upside the head and tell them they need to step out of the early 90's and step into the new century. I know I don't have time to be a part of the solution, but what can you do when you are certain they are moving down the wrong path?

Documents? Seriously? You mean things that anyone can edit and change and format in any way they want? Something that's hard to search through a whole pile of them? Something that can't really keep an effective history of changes?

And for someone that was trying to stress reporting, how easy is it to build reporting off of documents that can be so random in their format?

Gahhh...

Cooking for my Birthday Part VIII

Dear Chocolates El Ray website,

I have really enjoyed the chocolate that I've recently bought form one of my local stores. I have recently used your chocolate in one of my favorite recipes, the smell and the taste of the chocolate certainly made me desire to use more of your chocolate.

I also purchased some of your ICOA White Chocolate, which I tried to use, making your white chocolate brownie recipe on your website. I consider myself a fairly competent cook, most of my creations, following recipes or not, go over well...and I am probably a tough critic on myself. I wanted to understand the directions, but they are just not very well written.

I had to make several guesses (Flour mixture?, does that mean the flour and salt?; What is the pan size?; How am I supposed to know if they have cooked, what do I test to see if it is done?;) as to how to actually prepare the brownies.

They are cooling right now, and even though the batter taste test before I put them in the oven seems like they should be good, one cannot be sure. You could take a fine example from the Scharffen Berger website and the way they have recipes there.

Thanks,

sam

downloads of software

How stupid do software companies think we are?

I was shopping for some software for my new mac and doing this online. They have two options for buying their software. You can download it, or you can have a box (like normal) sent to you. One you get right away, the other you have to wait.

Here's the thing. When I originally put the downloaded version in my cart, it came with a recommended CD backup of the software already on the order...for an extra 16.95$.

Since when does a disc cost this much? Where are the savings for buying the downloaded version? It's the same price as the regular version (99.95$), so the only point that I would actually save money is in the shipping.

But here's the thing, if I buy the package version, for the same cost at the apple store, which I'll be at later today anyways, I'll get a "backup CD" and a box and probably a book, without having to pay shipping then either. And it's certainly not gonna cost 4.95$ (the cost of the 2 year extended download service) to get in my car and drive across town.

How about you give me a discount, since you are only selling your software, and not actually anything physicial that you have to produce and store. Say 10% maybe 15%? Then I actually have incentive to buy the downloaded software. I know it doesn't cost THAT much to download data, espically since you are already paying for the bandwidth to host your website.

Yeah only if I sign off on it.

I was looking at the old slashdot this morning and ran across this.

So not only do I find the idea obnoxious, i find it just unreasonable. Besides, if say I am accountable, what's gonna happen? Am I gonna go to jail just cause I forgot to end a session or etc? Are they gonna fine me? Hold me accountable for the losses?

I'll tell you what something like this could do.

1. Remove a lot of people from the software industry.

I imigine that a lot of people won't even want to deal with this anymore, so they'd probably find something else to do.

2. Increase the pay for the programmers that are willing to do it.

Since there would be less programmers, then there would probably increase the pay to current programmers.

3. Insurance policies to cover lawsuits.

Just like doctors, this would open up to geting your behind covered by an insurance policy. Good for insurance companies I suppose.

I work for the company, the company owns the code, the code isn't mine. So in this sense why should I be held liable for something that isn't even mine?

What happens when mutlitple people work on something? Say I write something, Brandon updates it, I update it again. Who's responsible?

Allstate's Annoying Password "retrieval system"

I have submitted the following text to Allstate:

Your password system on the customer care section is the most obnoxious password system I have ever used.

1. The Password must be 6-8 charecters in length (and have letters and numbers).

While the letters and numbers thing is a great thing to have, limited the password to be JUST 6-8 charecters is very annoying. Generally my passwords range from 6-10 charecters in length, and when I try to reset my password and it stops my typing at 8 charecters, it's frustrating.

2. Password changes take 10 minutes.

This is down right annoying.

When I change my password on almost any website I go to (including sites that handle my banking transactions) the password change is instantaneous. I logout, I login with my new password, and BAM! I'm in.

3. The wrong username/password message: The User ID or password you've entered is incorrect. Please either re-enter your User ID and password or go to Forgot Your User ID or Password to retrieve your log on information.

While you can retreive your username, you cannot retrieve your password. You can only reset your password, which means that you then have to wait for 10 minutes (see number 2) for this to take effect.

Other then that, I've been happy with my insurance services from Allstate and the Bebout Agency.