Journal

Seriously?

In a move to piss me off further, Mediacom has sent me a bill for the next months service.... This is almost exactly 1 day shy of 2 weeks or when I dropped off my equipment at the Mediacom office (I still have my receipt for dropping it off).

According to what I have already paid for, I still have a week left of service. So that means they owe me a refund for nearly 3 weeks (just 1 or two days shy (depending on if you count the Monday as a day I have to pay for or not).

I called and had the direct pay removed my account and the person told me not to worry about it...but until I get a refund for services not used, this is not finished.

I did receive a call to try to get my business back (which means that at least somebody in that company knows I ended my service), but when I asked the the caller what they had in the way of HD offerings, she didn't have any information on that. Not only on what their plans are, but what they currently had. You'd think that in this day and age, it'd be something you'd have information on and be prepared to answer questions for.

We'll see what happens. I guess will tell if I ever go back to Mediacom...for anything...ever.